Two Bugs Labs
Privacy Policy
This policy explains what data Racero collects, why, who else handles it, how long we keep it and what you can do about it. We collect what the game needs to work and to get better, and nothing to sell.
Who we are
Racero is made by Two Bugs Labs. The data controller for the data described here is:
Emanuele Padula (Two Bugs Labs)
Via Gaetano Donizetti, 20
20885 Ronco Briantino (MB), Italy
[email protected]
For any privacy question or request, write to that address.
Your account
You don't need to give us a name, email or password to play. The first time you open the game it creates an anonymous account tied to your device. That account is what keeps your progress on our server. Because it is tied to the device, uninstalling the game or changing phone can mean losing access to it.
What we collect
| Data | What it is | Why |
|---|---|---|
| Account identifier | A random ID created for your anonymous account | To recognise you and keep your progress |
| Profile | The player name, avatar and nationality you choose | Shown to other players in leaderboards, races, clubs and your public profile |
| Game progress | Career levels, stars, race times, cars, upgrades, coins, gems, parts, missions, league points, season pass | To run the game and its economy |
| Multiplayer data | Your race results and the recording of your laps (a "ghost": car positions over time) | To race other players and to show their ghosts |
| Social features | Your club, friends, friend requests, an "online / in race" status and chat messages in club and private chats | To make these features work and to keep them safe |
| Tracks you build | The tracks you save and submit to the Track Hub | To review them and, if approved, publish them for everyone |
| Purchases | What you bought, the store receipt and its status (including refunds) | To deliver what you paid for exactly once and to handle refunds |
| Gameplay analytics | Events such as sessions, screens viewed, races started and finished, rewards claimed, errors; with device model, OS, language, memory and screen size, and a snapshot of your game state (level, wallet, tier). Never the text of your chats | To understand how the game is played, balance it and fix bugs |
We don't collect your precise location, contacts, photos or microphone.
Advertising
Racero can show optional rewarded videos: you choose to watch one in exchange for a reward. The ads are served by AppLovin (AppLovin MAX) and its partner networks, which may collect device information and advertising identifiers to deliver and measure ads. Their use is governed by AppLovin's privacy policy. On iOS you can limit tracking from Settings ▸ Privacy & Security ▸ Tracking; on Android from Settings ▸ Google ▸ Ads.
Payments
Purchases are handled by the Apple App Store or Google Play. We never see your card or payment details; we receive a receipt that we check with the store before delivering the item.
Who handles the data for us
- Supabase — database and accounts.
- Cloudflare — the game server, live races, storage of race ghosts, and this website.
- AppLovin — rewarded video ads (see above).
- Apple and Google — app distribution and in-app purchases.
These providers process data on our behalf and only for these purposes. Some of them may process data outside your country, including outside the European Economic Area, under the safeguards required by law.
What other players can see
Your player name, avatar, nationality, club, race results, leaderboard positions, ghosts, the statistics on your public profile and the tracks you publish. Chat messages are visible to the members of that club or to the friend you are writing to.
How long we keep it
- Chat messages: deleted after 7 days.
- Gameplay analytics: deleted after 60 days.
- Economy history (the record of coins, gems, parts and cars gained or spent): deleted after 180 days.
- Your account and game data: until you delete your account.
- Purchase records: when you delete your account, the link between you and your purchases is deleted. The transaction record itself (product, price, date, store reference) is kept without your account, because we must keep accounting records.
Delete your account
In the game: Settings ▸ Account ▸ Delete account. This erases, for good, your cars, coins, progress, league standing, club membership and the tracks you published, on the device and on our server. If you can't open the game, write to [email protected] and tell us your player name.
Your rights
Depending on where you live (for example under the GDPR in the European Union), you can ask to access, correct, delete or receive a copy of your data, and object to or restrict some processing. Write to [email protected]. You can also complain to your local data protection authority.
We process data because it is needed to provide the game you asked for (account, progress, multiplayer, purchases), for our legitimate interest in running, balancing and protecting it (analytics, moderation, fraud prevention), to meet legal obligations (accounting) and, where the law requires it, with your consent (advertising).
Children
Racero is not directed at children under 13, and we don't knowingly collect data from them. If you believe a child has given us data, write to us and we will delete it.
Security
Data travels encrypted (HTTPS). Game data can only be changed through server functions that check who is asking; the app cannot write the database directly.
Changes
If this policy changes we will update the date at the top of this page, and tell you in the game when the change matters.